In this monthly column, an industry expert will answer common questions about VoiceXML and related technologies. Readers are encouraged to submit questions about VoiceXML, including development, voice-user interface design, and speech technology in general, or how VoiceXML is being used commercially in the marketplace. If you have a question about VoiceXML, e-mail it to and be sure to read future issues of VoiceXML Review for the answer:

In this month's column, Jeff Kunins answers the first batch of reader-submitted questions. Specifically, he describes how to evaluate the performance of an VoiceXML interpreter, where to find VoiceXML training in your corner of the world, and the possibilities of using VoiceXML to simultaneously control voice and data applications such as WAP. Read the Article

In case you've missed previous installments of First Words, be sure to check out the Archives to read back issues.

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