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Article #1
MRCP: a Standard Interface between VoiceXML Platforms and Speech Resources
By Andrew Wahbe
The Media Resource Control Protocol (MRCP) is an Internet Engineering Task Force (IETF) specification that describes a standard interface to media processing resources providing capabilities such as automatic speech recognition (ASR), speech synthesis (text-to-speech or TTS), as well as speaker identification and speaker verification (SI/SV).
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Article #2
VoiceXML and Voice-over-IP
By Ian Sutherlands and Pete Danielsen
VoiceXML 2.0 is a W3C Recommendation for specifying audio dialogs between machines and people. VoiceXML directs a machine to output pre-recorded audio or synthesized speech, to recognize spoken or DTMF (telephone keypad) input, and to record audio input. VoiceXML can also perform some telephony functions, such as call transfer, through the <transfer> and <disconnect> tags, which provide an abstract interface to the underlying telephony platform.
Interviewees:
Dave Burke, Chief Technology Officer, Voxpilot
Don Jackson, VP of Advanced Telephony, Tellme
Mark Scott, VP of Development, Genesys
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