In this monthly column, an industry expert will answer common questions about VoiceXML and related technologies. Readers are encouraged to submit questions about VoiceXML, including development, voice-user interface design, and speech technology in general, or how VoiceXML is being used commercially in the marketplace. If you have a question about VoiceXML, e-mail it to and be sure to read future issues of VoiceXML Review for the answer:

In this month's column, Jeff Kunins answers yet another batch of reader-submitted questions. This issue he explains VoiceXML's support of cookies, and details post-hangup processing. Read the Article

In case you've missed previous installments of First Words, be sure to check out the Archives to read back issues.

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