VoiceXML Review

Volume 1, Issue 2 - Feb. 2001

Register for the First Annual VoiceXML Forum Users Group Meeting

The First Annual VoiceXML Forum Users Group Meeting invites individuals and companies who have an interest in VoiceXML technology to gather with VoiceXML industry leaders to share issues, knowledge, and information about one of the fastest growing technologies in the telephony business. This special event will be held the day after the closing session of AVIOS 2001 and at the same venue (5 April 2001; DoubleTree Hotel in San Jose, Calif.). The intended audience is application developers; platform and service vendors; technology consultants and analysts; enterprise IT and call center managers; and executives. For more information about this event, including regstration an agenda, go to http://www.voicexml.org/users_group.html

VoiceGenie Announces Winners of Its $20,000 Developers Contest

VoiceGenie Technologies Inc., a Promoter Member of the VoiceXML Forum, recently announced the winners of the VoiceGenie VoiceXML Developers' Challenge. Participants were challenged to create a VoiceXML application over a two month period. All submissions were judged on functionality, originality, ease-of-use, richness, responsiveness, usefulness and reliability. In first place receiving $10,000 for his application entitled "Who wants to be a Villionaire?" was Rishi Malhotra of Toronto, Canada. Malhotra's application is a voice (hence the V in the spelling of Villionaire) spin-off of the popular "Who wants to a Millionaire" game show.
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Jiffy Lube to Use VoiceXML for Its Voice-Enabled Reminder Service

Jiffy Lube International announced that it will use VoiceXML to build a mobile, voice-enabled oil change reminder service. The company's new m-commerce initiative will promote the telephone as a new permission-based customer relationship channel and will add speech recognition and an opt-in automated oil change alert feature to Jiffy Lube's CRM strategies. The "My Jiffy Lube Reminder" program will start at Jiffy Lube's 49 stores in the Houston, Texas, in mid-February, and eventually will be available at other locations.

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