February 2001 Features

ARTICLE ONE

The Voice Web: Commercial Implications of VoiceXML
By William Meisel

This article establishes VoiceXML as an analogue to the familiar realm of HTML. It moves forward to address the various business opportunities and types of applications that have come into existence with the advent of VoiceXML.

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ARTICLE TWO

Business Advantages of VoiceXML
By John Hibel

Examine the business advantages of VoiceXML, especially as compared to the traditional proprietary IVR approach to implementing voice applications. The article end by emphasizing that the existence of VoiceXML product offerings and services, along with a flourishing development community, lend credibility to the assertion that VoiceXML is real and here today.

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Be sure to visit the Archives to read articles from past issues of VoiceXML Review.

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