In this monthly column, an industry expert will answer common questions about VoiceXML and related technologies. Readers are encouraged to submit questions about VoiceXML, including development, voice-user interface design, and speech technology in general, or how VoiceXML is being used commercially in the marketplace. If you have a question about VoiceXML, e-mail it to and be sure to read future issues of VoiceXML Review for the answer:

NOTE: This month our columnist is on break for the holidays. Please check back in the January issue of VoiceXML Review for more answers to your questions.

In case you've missed previous installments of First Words, be sure to check out the Archives to read back issues.

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