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Article #1
VoiceXML on Auto Row
By Daniel Enthoven
Would you buy a car without headlights? Daniel Enthoven, Director of Marketing at BeVocal makes an excellent observation in his article “VoiceXML on Auto Row”. Daniel suggests that investing in a voice solution that doesn’t include VoiceXML is about as ludicrous as trying to buy a car without headlights.
Go to the article
Article #2
VoiceXML Helps to Make Holiday Magic
By
Over the holidays, many of you may have noticed the clever application (www.talktosantaclaus.com) the folks at Elix, Nü Echo and Concept S2i put together. In addition to creating a very brilliant way to showcase the power of VoiceXML technology, the teams that put this app together had to clear a number of formidable technical hurdles.
Go to the article
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Rob Marchand covers legacy VoiceXML 1.0 meta tags as well as the more contemporary metadata tags, RDF and Dublin Core metadata properties. Rob provides a short tutorial on how to incorporate metadata in VoiceXML documents, and also establishes the benefits of their use in terms of indexing and manipulating documents.
Read this month's First Words
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Matt Oshry discusses techniques for writing robust VoiceXML applications, even in the face of unexpected failures. In addition to addressing the general problem of handling unexpected failures, Matt discusses how to handle failures in the context of VoiceXML subdialogs. If you have a VoiceXML-related question you’d like Matt to tackle in a future column, you can submit it online or send Matt an email.
Read this month's Speak and Listen
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Copyright © 2000 - 2004 VoiceXML Forum. All rights reserved.
The VoiceXML Forum is a program of the
IEEE Industry Standards and Technology Organization (IEEE-ISTO).
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VoiceXML Forum Endorses Advancement of VoiceXML 2.0 Specification to
Proposed Recommendation and announces availability of the X+V 1.2
specification.
February 3, 2004
Read more...
W3C issues press release announcing the VoiceXML 2.0 Proposed
Recommendation.
February 3, 2004
Read more...
W3C publishes the Proposed Recommendation fo Speech Recognition Grammar
Specification 1.0.
December 18, 2003
Read more...
W3C publishes the Candidate Recommendation for Speech Synthesis Markup Language 1.0.
December 18, 2003
Read more...
VoiceXML Review 2004 Call for Papers Published - Interested in contributing an article to the VoiceXML Forum's ezine? The 2004 Call for Papers is now avaiable.
Read more...
VoiceXML Saves $$$ Speaking Up For Cost Savings In The Call Center: VoiceXML Takes On The Dinosaur Of Legacy IVR
Read the whole article...
W3C resolves concerns over Voice Browser patents, clearing the way for VoiceXML 2.0 to advance to Proposed Recommendation.
Read the whole report...(W3C Members only)
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