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Article #1
Enhancing VoiceXML Application Performance By Caching
By Dave Burke
In this article we will discuss how caching can be used to enhance the performance of VoiceXML applications. Caching is a strategy for storing temporary 'objects' (e.g. VoiceXML resources) local to the VoiceXML Interpreter that can be employed by the application developer for optimising these latencies. In what follows we will use the phrase 'origin server' to denote the application hosting environment, and 'user agent' to refer to the VoiceXML Interpreter and Implementation Platform.
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Article #2
Standardizing VoiceXML Generation Tools
By David L. Thomson
An area where we have an opportunity to make VoiceXML easier to use and more portable is in development and runtime tools. VoiceXML provides two significant advantages in authoring speech-enabled applications, when compared to previous methods. It allows a developer to build speech services with less effort and it allows applications written for one speech platform to run on another speech platform. These advantages are diminished, however, if software tools used to create and support VoiceXML code are inadequate or incompatible. The VoiceXML Tools Committee, under the direction of the VoiceXML Forum, has been working on methods for improving the quality and uniformity of tools as described in this article.
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